Shipping policy

🚚 Shipping Policy

Domestic Shipping (South Africa)

The Courier Guy

  • Standard Door Delivery: R70

  • High‑Risk Areas: Additional R80.50 surcharge (total R150.50).

  • Estimated delivery: 2–5 business days depending on location.

PAXI

  • Customers can select their preferred PAXI collection point.

  • Please provide your PAXI location and code, along with your cellphone number, at checkout.

  • Orders without this information may be delayed.

  • Estimated delivery: 7–9 business days.

Locker & Kiosk Options (PUDO)

  • Customers may choose a PUDO locker or kiosk for convenient pickup.

  • Please provide your locker/kiosk location and cellphone number at checkout.

  • Orders without this information may be delayed.

  • Estimated delivery: 3–5 business days.


International Shipping

We also use The Courier Guy for international orders.

  • Rates vary depending on destination, parcel weight, and size.

  • Shipping costs are calculated at checkout.

  • Delivery times typically range from 7–14 business days, depending on customs clearance.

  • Customers are responsible for any customs duties, taxes, or import fees charged by their country.


General Notes

  • Tracking details will be provided once your order has been dispatched.

  • Please ensure your delivery details are accurate to avoid delays.

  • We currently ship from South Africa to both domestic and international destinations.