Frequently Asked Questions (FAQ)

❓ Frequently Asked Questions

Q: How often should I use the Hairline Rescue products?

A: For best results, our Hairline Rescue products should be used every day as part of your routine. Consistency is key to achieving visible regrowth and stronger strands.

Q: Can I return or refund a product if I don't like it?

A: We do not accept returns or issue refunds on opened products. However, unopened items may be exchanged within 3 business days of purchase.

Q: What if my product arrives damaged?

A: Please contact us immediately with proof of damage, and we'll arrange an exchange.

Q: Are your products suitable for all hair types?

A: Yes — Elegant Chic products are formulated for all textures, including straight, curly, coily, and wavy hair.